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Called about the free Holiday gift box tried to talk me into trying other clubs. I was told I sound like a guy that makes minimum wage when I said I don't want to try other clubs. Rude and If this clown was in front of me issues. He said he would get me to a manager...
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Company wrote 0 public responses to the review from Dec 09.
#1419351
Ordered set of irons, wedges, wood covers, balls two weeks ago. No acknowledgement or ship date.
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Customer made 1 call to the company using contacts on our site.
Company wrote 1 private and 1 public responses to the review from Nov 26.
CleverHedgehog
CleverHedgehog

Everything received. Thank you

Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello, For test plays we quote 2-3 weeks delivery and promotional orders 4-6 weeks. You get an email anytime an order ships out with tracking information. Please contact me at...

3.6
#1408020
I’ve read the Warrior scam stories and was prepared for a long battle to get my refund on their “test market” fairway woods. In truth I should have read some reviews before ordering the “free” driver accompanied by the trial 3- and 5-woods. After enduring their...
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Company wrote 1 public responses to the review from Nov 18.
Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello, We appreciate you evaluating the clubs and giving your honest feedback. All of our clubs are custom built and we are sorry to hear they didn't work for you. We offer a ...

#1403130
Terrible conversation with guy on the phone. He was rude and when i didnt want to participate in their program, the *** hung up on me. Unbeleivable
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Company wrote 1 public responses to the review from Nov 17.
Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello, I am one of the supervisors with Warrior Custom Golf. I want to reach out and get this resolved. I apologize for any inconvenience on our end and thank you for bringing...

1.0
#1402587
Warrior Custom Golf - I love Warrior Clubs
I have dealt with Warrior for 5 years. I took advantage of a free offer and did accept additional offers. After 4 years I have a complete set of Warrior Custom Clubs. I learned how to deal with Warrior and have taken advantage of there offers. I have a driver, a 2, 3 ,...
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Company wrote 0 private and 1 public responses to the review from Nov 07.
Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello, Thank you for your positive review. We value your business and appreciate your feedback sir. We would love to continue the great relationship please contact us anytime ...

4.3
#1395834
They send for me to evaluate three golf clubs, a 3 wood, a 5 wood and a driver I was to keep upon my returning or keeping the other two clubs. They informed me they would place a hold on my credit card for the amount of $380. +- dollars. When I returned the clubs they...
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Company wrote 1 private and 2 public responses to the review from Oct 23.
InternationalMinkeWhale
InternationalMinkeWhale

The clubs have already been sent back so why not refund the credit card now?

Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello, Just wanted to reach out and apologize for any inconvenience. I work in customer service with Warrior Custom Golf. I checked your file and you got a return authorizatio...

1.0
#1387327
I was asked to try a 3wood and a 5 wood with a driver to be included so I said I will give them a try. Little did I know they would bill my credit card for nearly $350. 00 dollars for the pleasure of trying these clubs with the promise I could keep the driver and...
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Company wrote 0 private and 1 public responses to the review from Oct 16.
Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello, I just want to reach out and apologize for any miscommunication. I work in customer service with Warrior Custom Golf. We do charge upfront for all test plays to ensure ...

1.2
I didn't like
  • Customer service at all
#1383589
I live in Canada and I agreed to order the golf clubs below based on a promotion by Warrior. The Sales agent I spoke to said shipping and handling was $47.45 as per the order confirmation below. Yesterday I received a bill form Fedex for $144.51 for ground services.I...
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Company wrote 0 private and 1 public responses to the review from Oct 16.
Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello, I want to reach out and get this issue resolved. I am one of the supervisors with Warrior Custom Golf. Per our policy we don't cover any shipping and handling costs, wh...

AltruisticDhole713
AltruisticDhole713

I would never dear with Warrior again.

1.0
I didn't like
  • Way of doing business
#1383317
the balls you get are actually other brands with warrior logo. Warrior isn't going to have there own balls made and give them away! Beside the ball is only as good as the player. The clubs they offer won't stand up to my Callaways.I also don't believe the clubs are...
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Company wrote 0 private and 1 public responses to the review from Oct 03.
Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello, We manufacture all of our products here in the U.S. We stand behind our 100% satisfaction guarantee policy. I work in customer service with Warrior Custom Golf and I wa...

#1371907
I was told yesterday my debit card would not be charged!!! I wake up to a $300.00.+ dollar charge that puts my account in the negative. DEFINITELY not the way to start a Saturday morning. WTF!!!
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Company wrote 0 private and 1 public responses to the review from Sep 22.
Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello, I work in customer service with Warrior Custom Golf and want to get this resolved. We charge upfront for all orders but I apologize for any miscommunication on our end....

1.0
#1362696