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Warrior Custom Golf - Baffled

Ordered 2 dozen golf balls and it’s been a month and I’ve yet to see them. Usually when I order a real companies balls they’re at my door in 2-3 days at most
1.0
Details
Additional Fees
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Equipment Quality
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Service Scheduling
Staff
Style and Design
Turnaround Time
Usability
Value for money
Warranty
Website
#1334709
Called about driver for free, (not) the old bait and switch. As a consolation prize I was offered 2 doz balls for $12.95 on the 9th of july 2018, it is now August 20 no balls and as far as I can tell they have not been shipped. Been on hold with customer service for 15...
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#1334574
My order was placed on 7/20/18 ad believe me the shipping money was taken out of my account as fast as it could get out. I don't believe it should take approx. a month to ship two dozen golf balls, do you? I am in charge of two pro shops at two different golf links, in...
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#1332051
I had placed the order on 7/1/18 and paid s&H charges for $14.85. And I just received the golf balls today (8/14/18). which is still within their promise of 4-6 week's timeline. the balls look good at the outset. one Dz of Tour TDS and one Dz of Tour SS is what I...
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Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello, Thank you for your review and glad to hear you received your golf ball order. We really hope you enjoy the golf balls and look forward to hearing your feedback. If you ...

i called you monday and talked to somebody sent me too repaired department for 20 minutes said they wood call me back . We will call you back? call tuesday she said they will call you back no call, Call wednesday ask for carrie kean did not get to talk to her . the...
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Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello, I work in customer service with Warrior Custom Golf and want to make sure you get assisted. I apologize for any delay you may have experienced. I want to reach out and ...

1.0
I liked
  • Woods
I didn't like
  • Lack of concern
  • Customer service
#1318795
Answered the free golf ball ad six weeks ago. Shipping charge of $14.85 is already on my credit card but nothing has been shipped. Then I read your plateful plea for cash for a diseased staff member and I realized the free balls were a scam. Either send the balls or...
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Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello, For most promotional orders we quote 4-6 weeks delivery since we get such a high demand, but it is just a quoted time. I work in customer service with Warrior Custom Go...

#1316993
I want to report that I have waited for over 4 weeks for a small order consisting of a cover for my club, small box of golf balls, and a small bag of tees. I still have not gotten any emails. I made 10 calls and sent 4 emails and still have not gotten an answer as...
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Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello, Just want to reach out and make sure you got assisted. I am one of the supervisors with Warrior Custom Golf Customer Service and would be more than happy to assist with...

Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello, I work in customer service with Warrior Custom Golf and want to get any issue resolved. I apologize for any misunderstanding and thank you for bringing it to our attent...

2.7
I liked
  • Club
I didn't like
  • Time for delivery needs to be shorter
#1313374
Bought full set of irons thought it was a great deal then I get a bill from fedex for a further £100 so not such a good deal but the irons are good and the hybrid is very good
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Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello,I work in the customer service department with Warrior Custom Golf. Per our policy we don't cover any shipping and handling costs which includes duties and taxes. I do a...

#1299659
Kept the clubs but not truly satisfied. Driver especially appears to be lower quality. Lots of sharp edges and has no real feel. Fairway woods still determining though seem to be okay. Sent evaluation in and have received no confirmation of receipt. Responded in June...
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Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello,I am one of the supervisors with Warrior Custom Golf Customer Service. I want to make sure you are satisfied with your clubs, and you get all the evaluation form goodies...

#1295972
Experienced I love their golf balls so I did a test run on a driver that they said I won but they wanted me to pay for two hybrid clubs at $150 each today I told him I didn't have $150 for the two new clubs today but I could get one but before I can even say I can get...
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Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello,Customer satisfaction is essential to us at Warrior Custom Golf. I want to get this issue addressed so please contact me at your earliest convenience. My direct line is ...

2.9
#1291540