Product: Warrior Custom Golf Customer Care Clear all filters (0 of 12 reviews match)
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Experienced I love their golf balls so I did a test run on a driver that they said I won but they wanted me to pay for two hybrid clubs at $150 each today I told him I didn't have $150 for the two new clubs today but I could get one but before I can even say I can get...
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Anonymous
Ray F

Just dealt with a “Warrior R&D” person (aka thinks he’s a slick salesman”) regarding return of the 3- and 5-woods sent for my evaluation along with my “free” Driver. At one po...

Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello,Customer satisfaction is essential to us at Warrior Custom Golf. I want to get this issue addressed so please contact me at your earliest convenience. My direct line is ...

2.8
Product
Warrior Custom Golf Customer Care
#1291540
Had a sales person call about free promo side yes gave him my info then he got pushy trying to sell me clubs said can't afford it at this time needless to say he never put in my order for the promo items called court service said they never got an order
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Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello,I want to reach out and assist with your order status. I am sorry to hear about the experience you had and thank you for bringing it to our attention. I am one of the su...

Product
Warrior Custom Golf Customer Care
#1196879
Hello all, I have read many reviews of people that have issues with Warrior and how they pressure you into buying items.I ordered my first set almost 10 years ago. I have ordered multiple times and they are the only clubs I play, and am a 9 handicap. Yes, they do their...
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Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello,Thank you very much for your positive review, glad to hear you are still playing our clubs. We really appreciate your feed back and hope to continue the relationship. Yo...

3.8
Product
Warrior Custom Golf Customer Care
I liked
  • Clubs and customer service
#1114715
I received email for free golf bag (S/H not included) through Swing by Swing.Agreed to try out clubs for $399...then read reviews online. I know I should have read reviews first seeing that refunds appear to be a hassle to recover. However, I called customer service...
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Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello,Customer's satisfaction is essential here at Warrior Custom Golf. I work in customer service and just want to reach out if there is anything you may need. Feel free to c...

4.0
Product
Warrior Custom Golf Customer Care
#1105799
I'll start by saying I am happy with the hybrid & wedge that cost me $36 for shipping.I called about the new "free" driver and asked how much the shipping was going to be. Sales slug then tells me I get the driver by participating in reviewing their set of fairway...
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Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello,I know it has been a while since your review, I just want to get any unresolved issue taken care of. I am glad to hear you enjoyed the hybrid and wedge. I am sorry to he...

Anonymous
photoron

Still no "corrected" order. These folks are ***.

2.1
Product
Warrior Custom Golf Customer Care
I liked
  • Quality of product
  • Hybrid and wedge
  • Club
I didn't like
  • Free club but adding other clubs to charge for free club
  • Way of doing business
  • Salesman scam tactics
#937295
their free golf clubs is a scam they want to charge your credit card When I asked the "salesman" what it was going to cost me He got very rude and said that unless I was excited about buying the fair way woods to forget it i understand that they need to make money and...
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Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello,I know it has been sometime since your last review, just want to reach out and make sure all of our customers are taken care of. I do apologize for any bad experience yo...

Product
Warrior Custom Golf Customer Care
#926707
Ok, i talked to a Warrior R&D personnel about returning the clubs i was testing.Of course i got pre-charged when i got the clubs but once i return the clubs, i should get my refund minus shipping charges. This all came from an advertisement on getting a FREE custom...
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Sam_CS_Manager
Sam_CS_Manager
Warrior Custom Golf Verified Representative

Hello,I do apologize for any past bad experience and would like to get everything resolved. I work in customer service with Warrior Custom Golf and would like to make it up to...

Anonymous
Mongo

this is how Cabela's started. they offered free fishing lures, but you paid the shipping and handling. S&H was marked up, so they made a profit whether you bought anything o...

1.4
Product
Warrior Custom Golf Customer Care
#915343
I have dealt with Warrior since about 2012. It all started with the come-on "...try a set for free, give us your honest review , and we will give you free wedges and a putter. If you don't like them, send them back and pay nothing." Very 'pushy' salesmen. 'Sleazy' ...
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Rogersville, Tennessee
Product
Warrior Custom Golf Customer Care
#834940
Biggest SCAM ever, I called based on a promotional email for Hybrid, Wedge, the sales guy added a putter, stating all the time that they were trying to help my game, the catch was the testing clubs, which I agreed to receive them, I thought it was a good deal to...
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Anonymous
jls13

Learn how to read...they do indeed say that you pay for the test clubs and get to keep putter and hybrid....and if you want you can return test clubs for a full refund...

Product
Warrior Custom Golf Customer Care
#828583
15 years ago the customer service group was very customer focused. These days its all business and no care for long term customers. Reps are very curt and focused on immediate sales. Today's rep did not listen to my v-mal only that there was a call to them from my...
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1.5
Product
Warrior Custom Golf Customer Care
#784350